Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery costs RM8 for Peninsular Malaysia and RM 15 for Sabah/Sarawak per parcel. Additional charges may impose on items above 2 Kg and with bigger dimension

Which payment methods are accepted in the Online Shop?

We accept FPX, Debit Card and Credit Card payments on the website.

How long will delivery take?

Same day postage will be made for orders made before 5 PM, for orders made after 5 PM, postage will be made the next day. On Average, courier takes between 2-4 days to deliver the parcel.

Refund Policy

One to one exchange will be arranged for products damaged within 5 days. 1 year limited warranty will be applied based on our discretion, considering type of damage and cause of damage.

Privacy Policy

Your data is protected by a third-party payment gateway provider which imposes a very strict customer’s privacy and confidentiality protection.

Do I receive an invoice for my order?

Invoice only will be given upon request. It is either included in the parcel or via Whatsapp or email.

Do you have a store I can walk into to view the products?

Yes, our physical store is located at Taman Melati Setapak, Kuala Lumpur. Customer’s can simply Google Core Outdoor Shop or Waze Core Republic.

How can I get more information about the products?

Customers can Whatsapp us at 019-4756170 for any enquiries.

Send Us an Email

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